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Staff Leaders

Susan Schonfeld, Executive Director

While completing post-graduate work at Temple University in special education, Susan began working as a job coach with CIS, and shortly thereafter became the agency Executive Director. Susan has been at the helm of CIS for 20 years, and has watched the agency grow and expand to serve over 460 individuals and consist of over 160 full and part time staff. Susan is a frequent presenter at area conferences on employment services for people with disabilities, and works as a consultant to other states and organizations on implementing effective community employment models. Susan has a bachelor's degree in special education from The College of New Jersey and a master's degree in psychology from Teachers College, Columbia University. In 2014, Susan was the recipient of the Best Practices Award, given by the National Association for People Supporting EmploymentFirst (APSE).

Kelly Carroll, Director of Operations

Kelly oversees the daily operations at CIS, including promoting community partnerships, facilitating training and development activities, partnering across funding sources, and overseeing quality management. Kelly is also sought after to assist with employment planning projects across the state and has presented at numerous national conferences. A graduate of Temple University, Kelly has worked with people with disabilities for over 16 years.

Joe Bernardo, Director of Data and Fiscal Management

Joe holds a bachelor's and a master's degree in architecture, and worked with several architectural and retail firms before beginning as a job coach with CIS in 1999. After working as a manager and a data and billing specialist with CIS, Joe began his current position in 2009, where he oversees all of the data, fiscal, technology, and billing services for CIS. Joe won a Brighter Futures Award in 2007 for helping a CIS job-seeker develop his own button making business - a business that still operates today.

Erin Phovilaychit, Director of Business Development

Erin has a bachelor's degree in psychology and a background in retail management and non-profit work. Erin heads the job development team in Philadelphia and the suburban counties, and under her direction, 162 individuals found employment in 2013. Erin works with businesses in addressing their Workforce Initiative missions, and she has strong hands-on experience in networking for exposure, strategic planning, and developing prolific, cost-effective solutions to keep business competitive. Erin is a member of the Greater Northeast Philadelphia Chamber of Commerce and the Delaware County Chamber of Commerce.

Melissa Good, Director of Employment Services

Melissa received her bachelor's and master's degrees in fine arts, and worked as an artist and adjunct professor before beginning work with CIS in 2002 as a job coach. Melissa oversees all of the employment services with the Office of Vocational Rehabilitation (OVR - Philadelphia), and is also the founder of CIS’ Artworks, a unique artist collective featuring the works of artists of all abilities.

Sandi Hanley, Director of CIS in Delaware

Sandi has over 28 years of experience providing community employment services for people with disabilities, supervising managers and job coaches, ensuring high quality services, and proactively interacting with funding sources, families and other community organizations. She has worked with CIS in Delaware for over 12 years and during that time the program has grown to serve all 3 counties, including New Castle, Kent and Sussex, and over 250 individuals in supported employment and competitive employment.

Wendy Cowan, SHRM, Director of Human Resources

Wendy joined CIS in July 2011 with over 10 years of human resource generalist experience. At CIS, Wendy is responsible for all human resource functions, payroll, and many administrative areas. As the first human resources director at CIS, she has put most of the various compliance requirements into place along with revamping major areas such as payroll, employee handbook, job descriptions, salary administration, and performance reviews. Wendy has a long history of non-profit involvement, volunteering, coordinating, and producing events, and serves as a board member for a community credit union. Wendy is a graduate of the University of Alabama with a B.S. in Human Environmental Science.

Christopher Coffey, Assistant Director of Business Development

Chris began working at CIS as an Employment Training Specialist in 2013 before shifting roles the following year to help grow the agency's Quality Assurance department, where he focused on regulatory compliance, incident management, quality and systems improvement activities, and staff training and development. Chris is now overseeing the Customized Employment team at CIS. He was the recipient of a Points of Transformation Award through Philadelphia's Intellectual Disability Services in 2014 for his efforts toward the development of a CIS consumer's beekeeping business.

Meghan Stephens, Assistant Director of Student Transition Services

As Assistant Director of Student Transition Services, Meghan works with over 10 school districts to coordinate unique transition and employment supports for over 45 students. Meghan started working at CIS in 2008 after completing master's and bachelor's degrees in special education and sociology. After managing a full caseload at CIS for a year, Meghan began administrating the newly formed Student Transition program in 2011, and was promoted to her current assistant director position in 2013.

Danielle Sivick, Assistant Director of Employment Services

In her three years with CIS, Danielle has held many positions throughout the company. Starting as a full time job coach in 2011, Danielle quickly progressed to a coordinator role, where she worked on the schedule and assisted the data team. Danielle then began managing her own team within CIS' Intellectual Disabilities Services division, and most recently, in 2014, was promoted to Assistant Director of Employment Services, where she oversees the Autism Waiver funding program at CIS.  Danielle is a graduate of East Stroudsburg University (2008) with a major in rehabilitative services and a minor in psychology.

Anthony Phovilaychit, Assistant Director of Suburban Counties

Anthony joined the CIS team in 2008 as an Employment Training Specialist  before moving to a role as Business Development Specialist in 2009. Anthony studied business at Millersville University, and used his expertise to form strong relationships with businesses throughout the Philadelphia and Delaware County area to create employment opportunities for individuals with disabilities. Anthony then moved to a coordinator role, and in 2011, began overseeing operations in the suburban counties. Anthony is now the Assistant Director of Suburban Counties, and has grown his team to include 8 full time and 10 part-time staff members. Anthony is the liaison for the Office of Vocational Rehabilitation and Supports Coordination Offices, and is also a member of the Office of Intellectual Disabilities Employment Forum.